In a recent Accenture study, cultural issues were recorded among the key reasons for issues in overseas outsourcing deals and more than half of National Outsourcing Association (NOA) members surveyed recently also said cultural differences continue to be a problem in offshore outsourcing deals.
Two factors which are rarely present in any domestic projects, but can’t be avoided when moving offshore, are geographic distance and cultural differences.
Geographical distance may be a factor concerning adverse time zone differences but now the majority of the offshore service providers ensure that their business hours have been adjusted to make certain that you have a lot of hours of overlap daily in common. rather than this, Checkout online websites If you are interested in more info about Marketing Automation business (which is also known as “ マーケティングオートメーション事業” in the Thai language).
However, the effect of cultural distinction is something that shouldn’t be ignored when moving offshore. Based on the location you’re offshore outsourcing to, cultural differences may differ from minor if you close to a coast, for example in Ireland or Eastern Europe to a real cultural conflict in the event you overseas to low-cost countries in Asia such as India or China.
So far India has been the most preferred offshore outsourcing destination and has been a dominant player in this area. The Indian service providers have developed through the years in providing offshore outsourcing solutions and can handle cultural differences when working with customers across different geographies.
Another normal observation with Indians is they’re never comfortable saying “No”, particularly if you’re a client. By way of instance, if you visit a shop to get a shirt and understand that the shop is going to close, it’s still possible to walk in (even after the until is closed) and the shop will make certain that your needs are being served, even it means that they need to keep the shop open for another 30 minutes.
In IT project situations, project members won’t mind compromising their family responsibilities simply as they can’t or don’t need to say “No” to their customers.